Important Announcement: Rectifying Our Commitment to Excellence
Dear Valued Chisel Community,
At Chisel, we hold ourselves to the highest standards of product quality and customer satisfaction. It has come to our attention that in our recent release of the Cloud Florida Collection Colors, 31 shades did not meet our stringent standards. We sincerely apologize for any inconvenience this may have caused.
In our unwavering commitment to your satisfaction, our CEO, David Hoang, is taking proactive steps to address this matter. We are pleased to announce that customers who have purchased the full line of 120 sets of Florida Collections are entitled to receive the 31 corrected colors complimentary. This gesture is a demonstration of our dedication to ensuring your Chisel experience is nothing short of exceptional.
To avail yourself of this offer, kindly visit the store or distributor from whom you made your purchase. Present your proof of purchase for the 120 sets, and our authorized partners will be delighted to provide you with the corrected colors. No return of the incorrect items is necessary.
We appreciate your understanding and extend our gratitude for your continued trust in Chisel. Your satisfaction remains our top priority, and we are committed to delivering the quality products you expect.
Thank you for being a valued part of the Chisel community.
Sincerely,
The Chisel Team